ONBOARDING WITH ALDOUS AND ASSOCIATES
A Step-by-Step Guide for Appfolio Users
How to Get Started?
Getting started with Aldous & Associates is easy. Here are the next steps:
1. Enable the Aldous and AppFolio Integration
Congrats! You have started the process of enabling the Aldous and AppFolio integration through the AppFolio Stack™ marketplace. Complete the next steps to finalize your agreement to services.
2. Sign our contract
Click the Sign Contract button to review and sign a services contract. Your documents will be securely sent through DocuSign.
3. Fill out our account setup form
After signing the contract, click Complete Setup Form to receive our account setup form to provide key details such as: Account Name, Direct Deposit Information, and Point of Contact.
4. Save the connection in AppFolio
Finally, click the AppFolio Property Manager tab and click Enable
Connection to finalize your connection. We will receive all completed documentation, establish your account and send a welcome email with instructions on how to make placements through the integration.
FAQs – Everything You Need to Know
Q: What types of past-due balances can you collect on?
A: We can collect on skips, evictions, move-out balances, and more. However, we do NOT handle the actual evictions, only the amounts associated with them.
Q: Do I need to include the total balance owed when sending accounts?
A: Yes, all accounts sent to us must include the total final balance owed. We cannot adjust or increase the balance after it has been sent to collections
Q: How does being a law office help with collections?
A: Because we are a law office, our material catches people’s attention, making them more likely to take action.
Q: How is the contingency split structured?
A: We operate on a 65/35 split. This means you earn 65% of what is collected after someone is sent to collections, no matter when or where they pay. There are no additional fees or sliding scales.
Q: What methods do you use to collect debt?
A: We use a combination of skip tracing, letters, phone calls, emails, and credit reporting to maximize the chances of collecting the debt.
Q: Do you report to credit bureaus?
A: Yes, we report on credit at 30-60 days after an account has been with us. We report to the three major credit bureaus.
Q: When will I receive reports and payments?
A: We send a monthly report by the 14th of each month showing who paid and the 65/35 split. The money is direct deposited into your account the same day it’s available.
Q: Do you garnish wages or take accounts to court?
A: No, we do NOT garnish wages. We only take accounts to court upon your request and at the end of our process.